Privacy Policy
This Privacy Policy explains how Pines Cleaning LLC (“we,” “us,” or “our”) collects, uses, safeguards, and discloses information gathered from individuals (each referred to as a “User”) on our website (the “Site”). It also outlines our practices regarding all products and services offered by Pines Cleaning LLC.
Personal Identification Information
We may gather personal identification information from Users in various ways, such as when they:
- Visit our Site
- Register on our Site
- Place an order
- Subscribe to a newsletter
- Respond to a survey
- Complete a form
We may also collect personal data in connection with additional activities, services, or resources available on our Site. Depending on the circumstances, Users may be asked for their name, email address, mailing address, phone number, and credit card information. However, Users can choose to browse our Site anonymously. We only collect personal identification details if Users voluntarily submit them. Keep in mind that refusing to provide certain information might prevent full participation in Site-related features or activities.
Non-Personal Identification Information
We may also collect non-personal identification information whenever Users interact with our Site. This data can include details such as:
- Browser type and version
- Computer type or device details
- Technical information about a User’s mode of connection (e.g., operating system, internet service providers, etc.)
Web Browser Cookies
Our Site may use cookies to improve the User experience. A User’s web browser stores cookies for record-keeping purposes and, occasionally, to track information about them. Users may choose to set their browser to refuse cookies or to alert them when cookies are being sent. However, doing so may limit some functionalities of the Site.
How We Use Collected Information
Pines Cleaning LLC may collect and utilize Users’ personal information for the following purposes:
- To Improve Customer Service
The information you share helps us more effectively respond to your customer service requests and support needs. - To Personalize User Experience
We may analyze aggregate information to understand how our Users as a group utilize the services and resources on our Site. - To Enhance Our Site
We use feedback to improve our offerings and user experience. - To Process Payments
Information provided during order placement is used solely to fulfill that order. We do not disclose this information to external parties except as needed to provide the requested service. - To Run Promotions, Contests, or Surveys
We may use the information to send updates about topics we believe are relevant to our Users. - Pictures to Improve Customer Service and Refunds
Photos may be collected or submitted for quality assurance and to facilitate refund processes. - To Send Periodic Emails
We may use the email address to share information related to orders, respond to inquiries, and send company updates or promotions. Users who opt into our mailing list will receive emails about news, updates, and related service information. If you ever wish to stop receiving emails, simply follow the unsubscribe instructions included at the bottom of each email or contact us directly via the Site.
How We Protect Your Information
We apply appropriate data collection, storage, and processing practices, as well as security measures, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Any sensitive or private data exchanged between the Site and Users is transmitted using a secure SSL communication channel, encrypted, and safeguarded by digital signatures. Our Site is also compliant with PCI vulnerability standards, striving to provide a secure environment for all Users.
Advertising
Advertisements displayed on our Site may be delivered by partners who could place cookies. These cookies allow the ad server to identify your computer each time it presents an online advertisement, thereby compiling non-personal identification information about you or others using your device. This data enables ad networks to deliver targeted ads that they believe will be most relevant to you. Please note that this Privacy Policy does not address the use of cookies by any advertisers.
Children’s Online Privacy Protection
Safeguarding children’s privacy is of utmost importance. We do not knowingly collect or maintain information on our Site from individuals under 13. Furthermore, no part of our Site is designed to attract anyone under 13.
Changes to This Privacy Policy
Pines Cleaning LLC reserves the right to revise this Privacy Policy at any time. When changes are made, we will update the date at the bottom of this page. We encourage Users to periodically check this page for any adjustments and to stay informed about how we protect the personal information we collect. By continuing to use our Site after any modifications, you acknowledge and agree to review and be bound by the updated Privacy Policy.
Your Acceptance of These Terms
By using this Site, you indicate your acceptance of this Privacy Policy and our Terms of Service. If you do not agree, please refrain from using our Site. Your continued use of the Site following any posted modifications to this Policy will be deemed as your acceptance of those changes.
Last Updated: February 14, 2025
If you have any questions regarding this Privacy Policy, please contact us via our website.